Customer Reviews

Ben is a great communicator - the good, the bad, and the ugly! He kept us informed every step of the way and had good suggestions on how to market the house to sell quickly. We received an offer the very first day which told us the house was priced to sell at a price fair to us and the buyer. We would definitely recommend Ben Stephen to anyone looking to sell or buy a home. He truly works to make his clients happy. Thanks Ben!

He was always available when we needed him and very timely in sending documents and messaging back and forth. Great Realtor.

Ben was professional, prompt, and excellent to work with. From start to finish he was so great. He was always our biggest advocate and got us the house we wanted, in a really great neighborhood. 10/10 would recommend Ben to anyone! If you want the best, look no further!

Ben is the absolute best agent around. Without him, we would not have secured our wonderful property. I look forward to working with him again in the future.

Ben was amazing from first showing to our closing. He was always accommodating and willing to hop on a call when any questions arose any time of day. He was knowledgable in all aspects, ultimately guiding us to our first home in an extremely competitive market. I highly recommend Ben’s services whether you’re buying your first one or tenth. Guaranteed an exceptional experience.

Ben was very instrumental in achieving the successful purchase of this property. Great experience and we will be working together again on other projects.

Ben is an unbelievably great realtor. His professionalism is surpassed only by his personality. I would recommend Ben to anyone seeking real estate services of any kind.

Ben Stephan worked tirelessly to help us find our new home. He was knowledgable about the inventory and comps, and clearly understood our needs. We were thankful to find someone so trustworthy and helpful. Ben is a joy to work with.

Ben recently helped us as buyers and sellers. His attention to detail, professionalism and responsiveness made both ends of the deal a seamless and stress-free experience. He truly understands the ever-changing market, and helps his clients navigate this with ease. We recommend Ben to anyone interested in buying or selling real estate in the future.

Ben helped us sell our house in summer of 2020. We weren’t ready to purchase at the time because we were unsure if we wanted to build or buy. Ben made sure, on more than one occasion, following the closing of our sale that he was here if we needed anything. When we did decide to buy instead of build, Ben showed us both houses we asked to see and recommended another based on our wants and needs. Low and behold, we purchased a home that wasn’t even on our radar. Ben is knowledgeable, listens, and is a great person to work with. We would recommend him to anyone and everyone without a doubt.

Ben presented a very comprehensive sale plan. He provided hard copy and electronic materials. He was punctual, professional and TRANSPARENT in sharing information. He did not pressure or push a sales agenda. He was thoughtful and honest in his responses to questions presented, and very knowledgeable about his community. Ben hired Denise Emery to showcase my home…she is a very talented photographer - everyone should hire her! I would strongly recommend Ben to anyone looking to purchase or sell a home. He is genuine, forthright and builds a caring rapport with his client. Ben Stephen is truly a jewel in Cressy & Everett’s crown!

Ben was excellent through and through! He spent the time getting to know us and carefully selected homes that perfectly matched what we were looking for. His expert opinion and willingness to share it was sincerely appreciated as we were first time homeowners and we’re learning a lot about the process. Ben was extremely professional and went above and beyond to accommodate and support us in our experience. We couldn’t be more grateful!

Ben is the best! All throughout the selling process he was always willing and able to help in whatever way he could. He was always quick to communicate with me and guide me through the selling process. One of my favorite things about working with Ben is that he uses his expertise to help guide your decision making, but ultimately he lets you stay in the driver's seat with what you want to do. I would recommend Ben to all my friends. You won't be disappointed when you work with Ben!

Ben is the best in the world.

Ben always goes above and beyond. After the home inspection, when the inspector said there wasn’t sufficient access the the crawl space, Ben went so far as to crawl under the house to help answer questions for the buyers, and he was in his work clothes no less! Ben always had time for my questions and put my mind at ease when dealing with the buyers and their questions and demands. He put my mind at ease and walked me through the whole process.

Had a great experience with Ben. He is proactive and works with a sense of urgency. He listened to our needs and made the process easy. Will continue to work with Ben in the future.

Ben is truly a PROFESSONAL...AND WORKS LIKE YOU WOULD WANT A GOOD REALTOR TO DO IN PROVIDING EXCELLANT SERVICE. In my previous life I'd hire him in a minute. Ben brought me two Purchase Agreements within a week of signing with him. Always very polite and business minded Ben gets the job done...quick!

I had the daunting task of clearing, improving and selling my mother's home after she went into care. Ben assisted with every aspect of this. His knowledge and experience guided me as to which repairs and improvements were advisable, and even suggested excellent workers to complete them. As a result, the home sold in one day, but there were several obstacles on our road to closing. The buyers turned out to be lying and unscrupulous, and eventually walked away. My mother unexpectedly passed away, leaving legal headaches for us. Ben stayed calm and expertly navigated us through it all. Once re - listed, the home sold again in hours, and for a higher price. By anyone's standards, this was not the easiest of transactions. Ben handled it all so professionally. I really can't thank him enough!

Ben isn’t in it for the money. He’s in it for the relationships with people and helping people out. That’s why I will always choose Ben for all my real estate needs. He is extremely patient yet punctual. Thanks again! Thanks to his honesty and integrity, I fully trust Ben with everything and never have to worry if I am being taken advantage of.

At all steps in the process Ben Stephen was extremely attentive to my needs. He very quickly understood exactly what would interest me and delivered on all fronts. For me one of Ben's key characteristics which made this process easy is his friendly approachable nature making it was very easy to build rapport with him. I have dealt with many relators in the past I would say Ben is definitely one of the most trustworthy I have encountered and for this reason I would not hesitate to recommend him to others.

Ben goes over and above! He works all the time to make sure everything is taken care of . I am planning to use Ben on our next sale and I will recommend him to my friends.

I was very satisfied with Ben handling my transaction. He was very professional and knowledgeable of prices in my area. Ben also was very helpful in helping me with things I needed done around my property, he was more than willing to dig in and help with whatever I needed. Ben was also sensitive to my needs and wants. I would definitely recommend Ben to anyone.

Ben Stephen’s local knowledge and working style were evident from the first call. He spent time getting to know us personally and then understanding our wants and needs for the home. He never pushed us, but was always transparent and honest. As an out of town buyer these qualities and others are where Ben outshined his competitors. If you’re looking for a buying agent, I’d recommend that you start by calling Ben.

Ben came HIGHLY recommended from a co-worker and her recommendation did not disappoint. Ben did an excellent job at guiding me through the entire process- he was very communicative and on top of it. I knew that as soon as Ben had information he was going to pass it along to me right away, which was greatly appreciated. What sets Ben apart is that you can tell that Ben is invested in the PERSON he is working with, not just the property. Ben went above and beyond to make sure everything I needed was done the right way.

Ben is an outlier in the real estate industry. He put's the extra effort and personal attention to make you feel comfortable and confident throughout the process. It was a pleasure to work with Ben and I will be recommending others to do so as well. Bill Carle

My daughter Julie highly recommended Ben Stephen based on her experience with buying and selling a house. After meeting Ben I was convinced he would be a good choice to represent us in selling my late parents homestead. Ben did an excellent job and handled the process professionally. He was very helpful during the complete sales procedure, providing valuable information while keeping me informed and updated on the status of same.

Ben was fantastic to work with. From the first meeting to our closing (and even after we moved in), he was always available and made us feel like we were his only clients.

The hardest working agent we have ever worked with, period,.!!!.

Ben was recommended by a colleague. He described him as hard working and a good communicator. I am very happy to have worked with him and will recommend him to others in the same way. He is an excellent Realtor.

Ben was on top of it! He knew exactly what I was looking in for and the area I was looking it. When something popped up it was immediately sent to me. I will be a returning customer. Nailed it! I've dealt with realtors in the past. Whenever Something fell through they were done. Ben was different. He kept looking for the next best thing to fit my needs until we found it. 3-4 months went by of me giving up hope but knowing Ben was behind the scenes doing all the leg work was a good feeling.

Ben Stephen is an incredible realtor. He is the only guy we will be working with from here on out! He is more than just a realtor, he quickly became a friend.

Ben was fantastic! My husband and I met him at a random open house he was listing when we first began looking for our new home. He asked us some questions and knew we weren’t rushing and wasn’t pushy with the process at all. We knew a lot of realtors in the area but we just knew he was the right choice and immediately felt comfortable around him. He was very patient and helpful throughout our entire process always making himself available to answer questions and show us properties at any time of day or evening. He went above and beyond to put us in the right hands with the right people for our inspections, etc..He kept us in the loop with everything and just checked on us from time to time to make sure we weren’t overwhelmed with the process. We not only trusted Ben with our questions but knew he would be honest and ethical, giving us all truthful information. We trusted his opinions and recommendations knowing he would give us the answer that would not just benefit him or the business to make a sale. He was completely professional and my husband and I never doubted he would be straight with us. The process of buying and selling a house can be very stressful but he made it very smooth and easy for us. I have already recommend him to my mother and sister/brother in law as they are in the market to sell and buy! I trust that he will deliver exceptional service the same way he did for me and my husband. It was a pleasure working with him and appreciate his dedication and hard work that he gives to his clients with helping find the perfect home. :)

We have been thrilled with his work and have used him several times over the past two years both with our residence and with rental properties. He has earned the success he enjoys through hard work and perseverance. If you are considering using Ben as an agent, you won't be disappointed.

He is a Christian, knowledgeable, and professional; in that order. :) I appreciated his prompt response to my questions and/or concerns. He is a man of integrity, ethical and fair.

Ben came to my door a year ago and impressed me so much. He was sharp, polite, polished and not pushy. When the person I was going to use didn’t follow up I contacted Ben. Best decision ever! He has been incredibly efficient, patient, wise and motivated to find me the perfect house. He always had my best interest at heart. I now consider him a friend and will recommend him to all my friends and acquaintances that need an honest, hard working realtor that will go the extra mile. I couldn’t have asked for a better experience! Ben is the real deal! He is a man of integrity and if something goes wrong he’ll throw his hat in the ring and take care of it. I’ve never had such a great time buying a house. He actually cares about his clients and was able to offer a lot of good advise along the way. When I closed on my house he even made sure my fireplace worked and showed me how to work it. Great guy, great realtor! He superseded my expectations in all areas!

Ben did a great job...thank you

Ben was So Awesome!! Highly recommend him for selling your property!!

Ben is the 4th agent we've worked with throughout previous purchases and sales and is by far the best we've had. He quickly set up house showings, suggested several we would have missed by just looking online ourselves (including the house we purchased!) Ben was also definitely working for us during all the offer and counteroffer process. We highly recommend him and will use him again in the future.

It was important for me to find someone that was available on weekends and late evenings as I work long hours. Ben said he would do that and that he did! Couldn't ask for a better realtor Ben Stephen is what the home buying experience should be. Would highly recommend Ben Stephen @ Cressy & Everett for you real estate transactions. Top notch guy!

Ben worked very hard for my husband and I as both a buyer and seller agent. Ben maintained excellent communication, and frequently offered to attend to minor details in order to make buying and selling easier on us. Ben is honest, reliable, and very pleasant to work with. I would absolutely use Ben's services again, and will recommend him to anyone I know who is in the market to buy or sell a home.Ben has by far been the best real estate agent I've worked with in the 4 homes I've purchased in my life. Ben is the kind of individual that you want to know on a personal basis, once you've finished your home buying/selling journey. Ben recommended two different professional services (home inspection/radon mitigation) to us, which we used and were pleased with.

Ben went above and beyond to help us sell our home quick and for full asking price with multiple offers. He knew the market, and knew exactly what to list the house for. I would highly recommend Ben Stephen!

At 2am my home was struck by lighting and i crawled out within seconds of the whole house being totally engulfed. I needed a place to stay and put my things. Ben Stephen Dove in to the burned rubble and recovered personal items, helped load them in a trailer. then found me a home with garage and barn to store my belongings at a very good price. He could of steered me to something twice or more to made a bigger commission, but Ben new what i wanted and went after the best deal as soon as it hit the market. Ben Stephen is honest with passion, he really cares for his clients needs.

Ben was very professional in representing us in the sale of my mom's residence. Ben provided services over and beyond the norm in the real estate industry. For example my mom is 94 years old and I live in the Greater Lansing Area, approximately 2 1/2 hours away. Prior to closing an old large heavy TV and cabinet in the basement had to be remove from the house. My brother who lives in the St. Joseph/Benton Harbor area recently had a heart attack and was not allowed to lift heavy objects. Ben brought a friend to the house, removed the TV and cabinet from the basement and took it to a recycling center. Ben also visited my mom at her assisted living apartment on more than one occasion to review and sign the buy and sell agreement, closing documents and other documents relating to the sale of her residence,. Finally, Ben met with of the inspectors and provided a special key box for the plumber and electrician to make repairs to the house prior to closing. I would not hesitate to recommend Ben to list and sell homes in the St. Joseph/Benton Harbor area.

I would recommend Ben to all my family and friends. He is so easy to talk to, very energetic and knowledgeable. It was the best experience I’ve had selling our property!

See above..

Ben Stephen is the definition of a professional. Very polite, always on time and always keeps an open line of communication. I was selling my home after I had already took a job in a different state and he made my life very easy. I was having trouble finding someone to mow the grass before a showing and this guy mowed the lawn for me!!! If anyone is looking for a highly motivated professional to buy or sell a house.... Ben is the guy!

Ben was absolutely Excellent Real Estate for both us the Sellers, and the Buyers - in every way - All other Real Estate Professionals should take Lessons from Ben !!! He is Honest, Professional, and Personable !!!

Ben is both a professional and personable agent who worked diligently in helping us buy and sell our home. Ben's effort was above and beyond better than any of our previous home purchases. Ben walked us through the entire process step-by-step and gave solid recommendations for resources. We always felt like he had our best interest at top of mind. We would highly recommend Ben to anyone looking to buy or sell a house.

Ben has the ability to balance his professional/business responsibility with a cordial and friendly approach. His answers are honest, straightforward and do not leave any marks, or cause bruising.